Ruslan Konovalov

Technical Product Manager / AI Engineer

Product-minded engineer with experience across voice AI, backend architecture, machine learning, bioinformatics, and enterprise integrations.

Focus

In practice

Designed technical architectures for production voice and chat AI agents.
Built backend services and API contracts for high-load product platforms.
Worked across Python, FastAPI, PostgreSQL, Redis, WebSockets, Docker, Kubernetes, Helm, Terraform, and Yandex Cloud.
Delivered integrations with SIP/PBX, Bitrix24, amoCRM, enterprise APIs, webhooks, MQTT, sensors, and edge devices.

Experience

Technical Product Manager / AI Engineer

Designed and developed the technical architecture for voice and chat AI agents used in customer support, lead qualification, outbound communications, and CRM automation.
Owned the full technical product lifecycle, from use-case discovery and solution design to development, deployment, and production support.
Designed AI agent architectures and dialogue workflows integrating LLMs, RAG and knowledge bases, STT/TTS, and real-time voice pipelines.
Built integrations with telephony, CRM, and enterprise systems, including SIP/PBX, Bitrix24, amoCRM, APIs, and webhooks.
Developed production-facing AI services using Python, FastAPI, PostgreSQL, Redis, and real-time WebSocket infrastructure.
Designed and maintained deployment and infrastructure workflows using Docker, Kubernetes, Helm, Terraform, and Yandex Cloud.
Implemented analytics and monitoring workflows for AI agent quality, performance, and operational reliability.

Solutions Architect

Designed backend architecture for a Backend-Driven UI platform powering mobile applications.
Built scalable backend services and API contracts that enabled product teams to update mobile experiences without releasing new app versions.
Designed configuration models and backend components for a high-load retail platform.
Owned architecture and backend development from the early stages of the project, working closely with product and engineering stakeholders.
Focused on scalability, reliability, and operational readiness of backend services.

Senior Software Engineer

Developed backend services and internal tools for a real estate technology platform using Python, FastAPI, and PostgreSQL.
Digitized operational workflows across property acquisition, management, and resale processes.
Designed and integrated APIs and backend services supporting core business operations.

Senior Software Engineer

Worked across system architecture, backend development, and integrations.
Designed and developed backend systems for an instant-delivery platform supporting high-volume e-commerce operations.
Designed APIs and integrations for internal operator and dispatcher workflows.
Developed production backend infrastructure supporting rapid order processing and delivery operations.

Bioinformatician / Research Engineer

Built data analysis pipelines and custom software tools for scientific data processing.
Developed reusable Python tools for data analysis and time-series processing.
Designed end-to-end data collection workflows integrating sensors, edge devices, MQTT, and server infrastructure.
Built web-based monitoring and analytics tools for real-time activity data.

Data Scientist / ML Engineer

Developed machine learning solutions, applying classical ML algorithms to real business problems.
Built data processing and ML pipelines for model development and experimentation.
Evaluated and tested ML models against real-world business requirements.
Worked across data processing, machine learning, and software engineering, gaining hands-on experience across the full data and AI stack.

Get in touch